Frequently asked questions
These are the questions the FAQ will answer. The answers are not written here: most of them resolve to a plan parameter, and a parameter typed onto this page by hand would be a second source of truth for a number the engine already owns.
Buying an evaluation
- What is included when I buy an evaluation?
- Answer pending review
- What payment methods are accepted?
- Answer pending review
- How does billing recur, and how do I cancel it?
- Answer pending review
- Can I hold more than one evaluation at a time?
- Answer pending review
Rules and evaluation
- Where do I see the rules that apply to my account?
- Answer pending review
- What happens if I breach a rule?
- Answer pending review
- Do my rules change if the published plans change?
- Answer pending review
- What is a reset, and when would I need one?
- Answer pending review
Funded accounts and payouts
- How do I request a payout?
- Answer pending review
- How is a payout decision reviewed?
- Answer pending review
- What identity checks are required before I can be paid?
- Answer pending review
- If a payout is declined, what am I shown?
- Answer pending review
Platform and access
- Where do I actually place trades?
- Answer pending review
- What happens to my account if I stop trading for a while?
- Answer pending review
- How do I contact support?
- Answer pending review